Don’t forget: Rules vary between companies too
We all agree that there are basic steps you can take to maintain the highest credit score possible --like pay your bills on-time and avoid going over your limit. However, never have I heard anyone address the subtle differences between companies when it comes to credit rules.
Some of the differences, I suppose, are obvious based on the type of credit history or credit card product you have. For example, a top-tier customer with a credit score of 785 would have more leniency or flexibility than a customer with a score of 615 or vice versa. And of course each company has their own proprietary data mining techniques and risk assessment models. Also, there are different benefits to having certain cards for rewards, rebates, and the like.
Has anyone seen a comprehensive rating of credit card companies based on how lenient or flexible a creditor is? For instance, some banks do not charge interest on purchases for 90 days. Likewise, some banks allow you to pay your bill on the day it is due until 12 midnight while others require you to pay your bill that day before 5 p.m. Please share any information you may have.
Greetings! I’m Kevin D. Johnson, a business owner who has recently assumed the role of consumer advocate and internet activist. Atlanta, Georgia is my home.
Upon returning from my wonderful honeymoon in Jamaica in October 2008, I received what I thought was an ordinary American Express bill, but to my surprise it was a disappointing letter informing me that my credit line was reduced by about 65% for a highly suspicious and discriminatory reason. Considering my excellent credit score and pristine payment history, it just didn’t make sense. However, what does make sense are the unfair and insidious policies that I have uncovered when asking why. It is time to change them.
I created this web site to document and share my challenging journey to change what is wrong, unfair, and unjust in the credit card industry. The ultimate goal of this web site is to inform consumers of ways to stand up for themselves against treacherous business practices and to educate consumers about how to improve their credit. Finally, I hope to encourage a more open dialogue with credit card companies about their policies–good and bad.
I am proud to say that this blog's unyielding demand for change led to an important 
The tough economic times are impacting all of us and I too have been struggling to ensure all of my cards are paid on time because they will own you for the rest of your life if they are not. AND I for sure don't see how when you are struggling with your payments raising the interest rates help anyone but the credit card companies line their pockets. I do want to give props though to 2 cards I have through Credit Unions. They have never charged me a late fee, an over the credit limit fee, nor have they ever raised my rates (7.9%). If I needed flexibility re my equity line --- no problem. Also, they don't compound interest rates daily or charge fees for their cards. Someone told me once long ago to bank with credit unions because they are more flexible and can/will do more to help you. I have found this to be true on every front and cannot recommend highly enough that folks join a good credit union.
Posted by: Linda | February 05, 2009 at 12:29 PM
Great story on GMA this morning! I've been struggling to keep up with my bills in these tough economic times, primarily to ensure my credit card rates stay intact. I've always paid my credit cards early and pay more than the minimum required. What is my recent reward? Like millions of others I've received notice that my rates are more than quadrupling - most to over 25%! Citibank gets bailed out by the federal government and turns around and "sticks it" to their customers. Great reward, huh?
Posted by: Mary Lyons | January 28, 2009 at 10:39 AM
I can't believe some of the different "rules" that these credit companies come up with. It makes me very angry to see that the credit companies can get away with having these outlandish policies. Thank you Kevin for exposing them and the trickery they have used to exploit consumers for so many years.
Posted by: Lisa Goldberg | January 12, 2009 at 04:23 PM
I wholeheartedly agree, within the Mortgage Business we see this ALL the time. I generally work with my people to ensure that they get the best rates possible by educating them on the various ways credit can be wrecked. I am glad that you are putting together this website as this Recession will see a lot people's credit scores decline due to foreclosures and repossessions.
Posted by: Theo Harvey | January 12, 2009 at 08:35 AM
This is ridiculous. It's a system almost set for failure. Who can remember or keep track of all these bogus rules, especially when the fine print always provides for a clause that allows a change in policies without transparent communications to consumers? Kevin maybe as part of this new effort you should work on an RSS feed for credit card rules and policies for an as-it-happens update to consumers. I wonder if Scambusters has any of the information you are seeking as well? If ever there was a scam, it's the trickery that you have uncovered.
Posted by: FB | January 12, 2009 at 08:16 AM