Credit card predictions 2010
Recently, I received this great press release from Bill
Hardekopf, CEO of LowCards.com and an expert on the credit card industry. It is
right on the money. (Pun intended.)
While some experts predict the beginning of credit card anarchy
or Armageddon on Feb. 22 (when the entire Credit CARD Act is law), Mr. Hardekopf
gives a realistic summation of what you can expect this year with solid
examples. Below are his seven predictions.
* * * * * * * * * * * * *
"Credit card issuers have lost billions of dollars in
credit card loans during this economic downturn. Now they are staring at these
new provisions of the CARD Act that will limit their ability to make revenue.
They are coming up with ways to generate additional revenue and it obviously
comes at the expense of the cardholder," says Bill Hardekopf, CEO of
LowCards.com and author of The Credit Card Guidebook. "This means that
cardholders will continue to pay more for credit card loans. Cardholders who
pay their balance in full every month may eventually see the end of 'free'
credit card loans as we know them."
Here are some 2010 predictions for the credit card industry:
1) More Cards with Annual Fees
According to the LowCards Complete Credit Card Index ( http://www.lowcards.com/CreditCardIndex.aspx ) which tracks the rates and fees
of 1000+ credit cards, only about 20% of the credit cards in the United States currently have an annual fee. But that number
should increase in 2010. Some credit card issuers have already made the first
moves to test annual fees on a small percentage of cardholders or offer cards
with annual fees that build customer loyalty.
Bank of America has been test marketing the effects of
adding an annual fee to some of their existing customers. In October, the
issuer notified a small percentage of customers that it is adding an annual fee
of $29 to $99 on their accounts beginning in February 2010. Only a few
customers (0.5%) received the notice but the outcry against this annual fee was
loud, even from consumers who were not affected.
Chase is using premium rewards to encourage customers to
select or upgrade to cards with annual fees. They introduced the Sapphire
Preferred card with an $85 annual fee and enhanced benefits and earning
potential.
"Bank of America and Chase are the first major issuers
to test the traditionally unpopular annual fees. If other issuers think this is
working, they will also add annual fees. Issuers use each other for market
research," says Hardekopf.
American Express recently introduced the new Zync card with
a twist for annual fees. It is a charge card aimed at people in their twenties.
The annual fee is $25 per year and includes participation in Membership
Rewards. It also offers packs of benefits that can be purchased for an
additional $20 per pack per year. For example, enroll in the Go Pack and
receive twice the Membership Rewards on airfare.
"Issuers are trying to find ways to change the dynamic
of the credit card market. They want to 'mainstream' annual fee cards and
provide enough value to attract the consumers with good credit," says
Hardekopf. "Right now the majority of consumers do not want to pay an
annual fee for their credit card. Consumers shouldn't have a card with an
annual fee since 80% of the cards currently do not have one. Some issuers may
force the annual fee, but others will find creative ways to encourage consumers
to accept a card with an annual fee."
2) Fixed Rate Cards Changed to Variable Rates
In 2009, issuers switched many fixed rate cards to variable
rates, making rate increases for everyone almost inevitable. Variable rates
rise and fall with the prime rate. The rate is currently at 3.25%, the lowest
level since the 1950's. As the economy recovers, the rate is expected to rise.
As it does, cardholders will see increases in their APR.
"Issuers will continue to move the remaining fixed rate
cards to variable rates. Fixed rate cards are almost extinct, and if your card still
has a fixed rate, expect it to be switched to a variable rate in the next
month," says Hardekopf.
"Issuers are switching cards to a variable rate that have the prime
rate as their base so that interest rate increases can be passed on to the
cardholders even after interest rate provisions of the CARD Act take
effect."
3) Increases in Interest Rates
Even though the CARD Act limits the issuers' ability to
raise rates "at any time, for any reason," expect issuers to find
loopholes and create opportunities to raise rates. In addition, since the CARD
Act limits interest rate hikes during the first year for cardholders, issuers
are likely to increase the advertised APR so the cardholder is locked in at a higher
interest rate.
5) Introduction of New Fees
Issuers can also be expected to add new fees to credit
cards. This is already being tested by several issuers.
Firth Third Bancorp recently added a $19 inactivity fee if
your card is unused for a twelve month period. In August of 2009, Citi informed
some of its cardholders that they will be charged an annual fee of $30 to $90
unless they spend at least $2,400 per year. Some retail cards are adding a $1 monthly
processing fee should you request a printed credit card statement each month.
"Since fees represent such a cash cow for issuers,
expect aggressive increases in existing fees as well as some brand new fees on
your credit cards in 2010," says Hardekopf.
6) Decreased Rewards on Some Cards, Increased Rewards on
Others Rewards sound generous in advertising for credit cards, but the points formula
can be complicated and subject to change. Expect issuers to play musical chairs
with rewards in 2010.
Issuers will cut costs by reducing rewards for some
cardholders, especially those who do not pay an annual fee and pay off their
balance each month. Reduced rewards could come in several different forms: (a)
a cutback in the payouts of cash back cards; (b) higher tiers required for
consumers to receive the same level of rewards; or (c) more miles or points
needed for that free airline trip or hotel stay.
However, rewards will likely be used as an incentive for
cardholders to accept a credit card with an annual fee. Bonus offers will be
more generous for cardholders that pay the annual fee.
7) Government Regulation
The CARD Act goes into effect in February, but that may not
be the end of government regulations. Credit card reform is a hot issue and
some Senators and Representatives think that the CARD Act didn't go far enough.
For example, Congress may try to force issuers to lower the interchange rate they
charge to merchants. If this passes, it will reduce an important source of
revenue for issuers and consumers will likely have to pay more to make up the
loss.
"Government reform sounds good and scores political
points for the lawmakers who push it, but it often results in higher payments
for the people it is trying to help. If you place limits on issuers, they will
find ways around them because they have to make money on these loans to stay in
business. Credit card companies are not philanthropic organizations," says
Hardekopf.
LowCards.com ( http://www.lowcards.com ) simplifies the
confusion of shopping for credit cards. It is a free, independent website that
helps consumers easily compare credit cards in a variety of categories such as lowest
rates, rewards, rebates, balance transfers and lowest introductory rates. It
also gives an unbiased ranking and review for each card. The LowCards.com
Complete Credit Card Index ( http://www.lowcards.com/CreditCardIndex.aspx ) is
the most objective and comprehensive resource on the Internet which allows
consumers to compare rates for all 1060 credit cards offered in this country.
Created by Hampton & Associates, the company has been analyzing the credit
card industry and supplying objective websites on various consumer expenses
for nine years.
For more information, contact Bill Hardekopf at 1-800-388-1910 or billh@LowCards.com.
Greetings! I’m Kevin D. Johnson, a business owner who has recently assumed the role of consumer advocate and internet activist. Atlanta, Georgia is my home.
Upon returning from my wonderful honeymoon in Jamaica in October 2008, I received what I thought was an ordinary American Express bill, but to my surprise it was a disappointing letter informing me that my credit line was reduced by about 65% for a highly suspicious and discriminatory reason. Considering my excellent credit score and pristine payment history, it just didn’t make sense. However, what does make sense are the unfair and insidious policies that I have uncovered when asking why. It is time to change them.
I created this web site to document and share my challenging journey to change what is wrong, unfair, and unjust in the credit card industry. The ultimate goal of this web site is to inform consumers of ways to stand up for themselves against treacherous business practices and to educate consumers about how to improve their credit. Finally, I hope to encourage a more open dialogue with credit card companies about their policies–good and bad.
I am proud to say that this blog's unyielding demand for change led to an important 
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