Debt collectors resort to racist and terroristic threats
I have a family
member who works in collections. She is pretty good at it, too. She tells me
that given the economic downturn and new credit card laws, it has become increasingly
difficult for her and her colleagues to meet their quotas. Collectors that do
not meet their goals are fired. Ironically,
many of the ex-collectors themselves will end up in arrears and experience the
same unyielding collection tactics they administered.
I am not insinuating
that you should have any sympathy for debt collectors. However, I am attempting
to explain possibly why collectors are going to extreme measures to collect debts,
even debts as small as a few hundred dollars. In the same way that debtors are
under extreme pressure to pay their bills, collectors are under extreme pressure
to collect debts.
Below are two of the
most outrageous cases of debt collectors resorting to appalling tactics that obviously
violate the law—and both stories broke within the past two months.