About a month ago I
received a letter from Visa, informing me that it will be canceling my credit
card account. As I normally do when I get such bad news from a creditor, I put
down the letter and let my nerves cool for a few hours. This was especially bad news because of two problems:
1) This account, opened in college, was the oldest account on my record. Thus,
closing it will have a major effect on my credit score. 2) I will no longer have access to personal
credit. (I still have my American
Express card open, but I have avoided using it altogether because of the
company’s insidious policies.)
After cooling down,
I realized that this can turn out to be a good thing. More than ever, I will be forced to maintain
positive cash flow, which I have. So, I
decided to pay the outstanding balance of $2,569.85 in full and to close the
account on my own terms. (I wanted to
make sure that my credit report shows that I
closed the account, not the creditor. Also, I looked forward to the added satisfaction
of sticking it to Visa first.)
Right before I paid
off and closed the account, the customer service representative says, “As a courtesy,
I will waive the $14.95 fee for expedited payment via the phone.” I almost had
a fit. According to the new Credit CARD Act, companies can no longer charge such
a convenience fee. I stayed quiet,
fuming smoke through my ears and nose. I
was not in the mood to inform the representative of the law. I was most eager
to pay the account off, close it, hang up, and blog about the experience.
In short, I share
this because it shows the continued skulduggery of some credit card companies
which have not learned their lesson. The
more things change, the more they stay same the same.