3 posts categorized "Random Tips"

March 03, 2010

Another reason to pay your credit card balance in full every month: returns

There are several reasons you should pay your balance in full every month.  I recently discovered yet another. 

A few weeks ago, I purchased a converter box for my analog TV. The experience was difficult and embarrassing, considering that few stores still carry converter boxes and that I’m probably the only person in the world who doesn’t have cable. (I haven’t had cable in over 10 years.) 

After installing the box and antenna, I realized that I couldn’t get ABC and that some of the other channels didn’t come in strong.  What a waste of almost $80!  I returned the box and accessories a few days later, but I wondered if I would pay any finance charges to my credit card’s bank during the time I had the products.

Here’s the answer. Let’s assume that my $80 transaction is the only purchase on my credit card, and that the transaction occurred on the first day of my 30-day billing cycle.  If I had waited too long to return the items—longer than my billing cycle—and hadn’t paid my balance in full, I would have lost money.  In other words, I would have paid finance charges on my daily balance of $80.  If my Annual Percentage Rate (APR) was 15.9%, and thus my Periodic Rate was 0.04356% (APR divided by 365 days), I would have ended up paying about $1.05.

So, in short, even if you a return an item and get a full refund, you can still end up paying finance charges on the money you borrowed from the bank. Just make sure you return items within the billing cycle you purchased them.

Related article(s): [ How paying your bill early saves money ]

January 29, 2010

The phrase that gets you results every time

Whatever your wish, wonderful customer!

I am sure that you have been in a similar, frustrating situation: A froward customer service representative is giving you the run around, making your goal of resolution seem impossible.  Whether he or she is trained to be difficult or is just having a bad day, you get no results. 

I have a clever solution to overcome this problem, and it is sure to get a reaction.  It works in the customer’s favor about 95% of the time. 

Continue reading "The phrase that gets you results every time" »

March 28, 2009

How to get rid of credit card junk mail

If you are like me, you receive about five credit card solicitations in the mail every week.  There is the Citi Platinum Select AAdvantage World Master Card, the Discover More Card, and the Capital One Platinum Prestige Card, just to name a few.  I do open them, though, only to make it easier for the paper to go through my overworked shredder.  I get especially annoyed when they put a dummy card in the envelope to get me extra excited. One time, I didn’t catch the fake card and almost ruined a good shredder.  

Continue reading "How to get rid of credit card junk mail" »




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About Me

Greetings! I’m Kevin D. Johnson, a small business owner who has recently assumed the role of consumer advocate and internet activist. Atlanta, Georgia is my home.

My Story

Upon returning from my wonderful honeymoon in Jamaica last October, I received what I thought was an ordinary American Express bill, but to my surprise it was a disappointing letter informing me that my credit line was reduced by about 65% for a highly suspicious and discriminatory reason. Considering my excellent credit score and pristine payment history, it just didn’t make sense. However, what does make sense are the unfair and insidious policies that I have uncovered when asking why. It is time to change them.

Good Morning America tells my story.

The Goal

I created this web site to document and share my challenging journey to change what is wrong, unfair, and unjust in the credit card industry. The ultimate goal of this web site is to inform consumers of ways to stand up for themselves against treacherous business practices and to educate consumers about how to improve their credit. Finally, I hope to encourage a more open dialogue with credit card companies about their policies–good and bad.

View video of bill hearing in Maryland

Testifying at a bill hearing in Annapolis, Maryland

Speaking Engagements

In an effort to educate as many people as possible about financial management, especially about how to manage the current credit crisis, I have begun to speak around the country at colleges, universities, corporations, chamber of commerce meetings, congressional hearings, trade organization meetings, etc. Having acquired a wealth of information that will help to empower people and to improve their financial future, I feel that sharing this information is the least I can do to make a positive impact. For information on my availability for speaking opportunities, please send an e-mail to Jennifer Silverman at jennifer@silvermanworldwide.com.


Speaking at a university

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Great Resources

  1. ChangeInTerms.com

  2. Complaints.com

  3. ConsumerAffairs.com

  4. Consumerist.com

  5. CreditMattersBlog.com

  6. CreditSlips.org

  7. DefendYourDollars.org

  8. Epinions.com

  9. GotaClassAction.com

  10. My3Cents.com

  11. PlanetFeedback.com

  12. RipoffReport.com
* List provided by ChangeInTerms.com.


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